Makes hotel room reservations within United States for the clients from worldwide

Maximizes revenue by strategically arranging travel group allotment

Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them

Builds and strengthens relationships with existing and new customers to enable future bookings

Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations

Develops effective hotel booking/tour sales plans and actions

Maintains the online hotel reservation system and accounting system daily: makes record updates required by Operations, backups database, monitors system running states, cleans recycle bin, and so on

Makes changes to existing operation functions of the online systems once necessary. Develops and adds new operation functions for the online system. Needs to know web design skills, web development technologies including HTML5, CSS, JavaScript, jQuery, Elixir, Postgres, maps and so on, and website deployment professionally

Provides technical supports for all computing devices

Helps Operation and Accounting employees to use the online system efficiently and smoothly