Your privacy is important to us. We value your trust and are committed to protecting and safeguarding any personal information you give us. This document, which we update from time to time, describes how we use and process your personal data and how we use cookies. It also tells you how you can contact us if you have questions about your personal information.
T.E. offers online travel-related services through its own websites and through other online platforms such as partners’ websites. The information that follows applies to all of these platforms. T.E. may amend the Privacy and Cookies Policy from time to time, so visit this page regularly to stay up to date. If you disagree with this Privacy and Cookies Policy, you should discontinue using our services.
When you make a reservation, you'll be asked for your name, address, telephone number, email address, payment details, and the names of guests traveling with you.
To make it easier to manage your reservations, you can open a user account. This allows you to save your personal settings, review previous bookings and manage future reservations.
We may also receive information about you when you use certain social media services.
Reservations: First and foremost, we use your personal data to complete and administer your online reservation and forward your reservation details to the accommodations you've booked.
Account Administration: We offer a user account facility on our website. We use the information you give us to administer this, allowing you to manage your bookings, make future reservations more easily and manage your personal settings. Managing personal settings allows you to keep and share lists, see accommodations you've searched for before, and see other information you've provided about accommodations and destinations.
Marketing Activities: We also use your information for marketing activities, as permitted by law. For example:
Other Communications: There may be other times when we get in touch with you by email, traditional mail, phone or text message, depending on the contact information you share with us. There could be a number of reasons for this:
Fraud Detection and Prevention: We may use personal data for the detection and prevention of fraud and other illegal or unwanted activities.
Improving Our Services: Finally, we use personal data for analytical purposes, to improve our services, to enhance the user experience, and to improve the functionality and quality of our online travel services.
In certain circumstances, we may share your personal data with third parties.
A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. This Privacy and Cookies Policy applies to cookies and similar technologies (hereafter together referred to as “cookies”).
Web pages have no memory. If you're surfing from page to page within a website, you won't be recognized as the same user across pages. Cookies allow you to be recognized as the same user across the pages of a website. Cookies also allow your choices to be remembered – choices such as the language you prefer, the currency you use and your search criteria. They will also make sure you're recognized when you return to a website.
Our website uses Technical Cookies. We try to provide our visitors with an advanced and user-friendly website that adapts automatically to their needs and wishes. To achieve this, we use technical cookies to show you our website, to make it function correctly, to create your user account, to sign you in and to manage your bookings. These technical cookies are absolutely necessary for our website to function properly.
We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at [email protected]. Please write "Request personal information" in the subject line of your email and include a copy of your identity card to help us prevent unauthorized individuals from accessing your personal data.
If the personal information we have for you is incorrect, we'll update it at your request. If you do not want to use T.E. services anymore, you can ask us to block your personal data from being used again. Requests to update, block or remove personal data can be made by sending an email to [email protected].Please note that we may need to retain certain information, for example for legal or administrative purposes, such as record keeping, to process claims or to detect fraudulent activities.
T.E. controls the processing of personal data on its websites. T.E. is a private limited liability company, incorporated under the laws of the Virginia and has its offices at 3905 Railroad Avenue, Suite 202S, Fairfax, VA 22030, U.S. If you have any suggestions or comments about this privacy notice, please send an email to [email protected].